March 30th. 2011
The manual of good practice for commercial establishments is addressed to trade professionals, managers of urban commercial centers, and wants to promote awareness and increasingly professionalized to develop their business. This new tool seeks to highlight the legal, marketing and human resource management, and other elements necessary to effectively manage businesses.
Here you can find the different sections of the manual in pdf format:
- Introducciķ [en format pdf, 70,64 kB]
- Temātica 1: Entorn i posicionament del negoci [en format pdf, 127,94 kB]
- Temātica 2: Aprovisionament i gestiķ d´estocs [en format pdf, 133,40 kB]
- Temātica 3: Gestiķ econōmica i financera del punt de venda [en format pdf, 132,00 kB]
- Temātica 4: Marxandatge [en format pdf, 101,75 kB]
- Temātica 5: Aparadorisme [en format pdf, 221,42 kB]
- Temātica 6: Comunicaciķ i publicitat [en format pdf, 104,30 kB]
- Temātica 7: Gestiķ de la clientela [en format pdf, 111,09 kB]
- Temātica 8: Capacitaciķ i habilitats per a la venda i la gestiķ de personal [en format pdf, 124,19 kB]
- Temātica 9: Normativa que afecta el sector comercial [en format pdf, 119,02 kB]
- Temātica 10: Successiķ a l´empresa familiar [en format pdf, 89,07 kB]
- Temātica 11: Pertinenįa a un centre comercial urbā (CCU) [en format pdf, 133,90 kB]
- Temātica 12: Drets dels consumidors i les consumidores [en format pdf, 114,98 kB]
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